Will I be charged customs and import charges?


Orders being placed for delivery outside of the UK may be subject to customs charges or import duties which are levied by the importing country at the time the delivery arrives in your country.

These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot advise what the cost may be (customs policies and import duties vary widely from country to country).

Most popular FAQs

  1. Do you deliver to my country? (7245 views)
  2. What is your returns policy? (6817 views)
  3. How do I return an item? (6252 views)
  4. What delivery options do you offer? (4497 views)
  5. Will I be charged customs and import charges? (3817 views)
  6. Can I have my item delivered to an alternative ... (3748 views)
  7. What are the Cashback Programmes when placing an order? ... (3258 views)
  8. Why can I see a PayPal payment transaction pending ... (3112 views)
  9. Will I be charged VAT? (2824 views)
  10. I have received my item and it is damaged. ... (2720 views)

Latest FAQs

  1. Discount Code Exclusions (2016-11-16 11:45)
  2. How can I pay for my order? (2016-11-16 11:43)
  3. When will I receive my refund? (2016-11-15 12:04)
  4. Can I have my item delivered to an alternative ... (2016-11-15 12:02)
  5. I have opted to pay using paypal but I ... (2016-11-15 12:00)